Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you:

• Place orders through our website shop
• Contact our support team
• Complete our customer survey

This may include your name, email address, phone number, business name, location, and order history.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about orders and delivery
• Arrange delivery via GIG Logistics
• Send you order updates and tracking information
• Improve our services and develop new features
• Prevent fraud and ensure security

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Delivery partners (GIG Logistics) for order fulfillment
• Payment processors for transaction verification
• Law enforcement when required by law

4. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We strive to use commercially acceptable means to protect your data but cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt out of marketing communications
• Export your data

6. Cookies

We use cookies to enhance your experience, remember your preferences, and analyze how our platform is used. You can control cookies through your browser settings.

7. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

8. Contact Us

If you have questions about this privacy policy, contact us at:

Email: hello@auralogical.com

Address: Lagos, Nigeria